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"We purchase a 2008 Yamaha Waverunner on July 19th. Due to computer malfunctions, everything was being done by hand. Your staff proved their excellence in keeping us informed. They repeatedly apologized for the delays and asked if we needed anything. As small business owners, we appreciate the way your staff treated us. You definitely have more than employees. You have a team. It is easy for someone to complain and we just wanted to take the time to say "JOB WELL DONE!" Zak, our salesman, was well informed and patient in answering all our questions. He is an asset to your team. Love the jetski!! Steve & Faye Corrado
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By: Steve & Faye Fort Worth,TX
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"Great over the phone sales/ lined up a set of tires going to drive 7 hours just to come and see ya...I will add much more after I ride home... on my new tires...!"
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By: George Andrews,TX
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"Thanks for the great experience in buying my DR400SM. Justin Morris did a excellent job."
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By: Joe Post,TX
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"I'm passing by the Weatherford store on 180 and was reminded a friend of mine in Hobbs, N.M. had ask me to keep an eye out for a trail bike, as he was in the market and wanted to be able ride along in the dirt with his grandson.
I drove on to the lot to look and four hours later I was returning to store with my trailer to load up a new 2008, 450 Rhino I had purchased. That is some kinda sales force. By the way guys, I love this ride and I'm glad I stopped there.
Jerry and Kathy "
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By: Jerry Fort Worth,TX
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"Thank you so much Lee and Kevin, you guys are great! These guys beat others prices from the start of our experiance at Family. I thank both of you for not giving me the run around."
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By: Anonymous Azle,TX
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"thank you you for the custmer service i received during my purchase. thanks bobby/daniel @ the weatherford location"
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By: joe lewisville,TX
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"Absolutely awesome experience. After I did my homework, I decided to buy the 2007 VStar 1300 Tourer. From the moment I left work and got on the phone with my bank and then called ahead to Ted, Chris, Daniel, and Kevin. I arrived to simply sign the paperwork. My bank was able to pay for my new bike that evening. Being my first bike, I got all the plans and I walked out the door a new motorcycle owner in about hour and a half. I picked up my new bike the next day. Had a little bump in the paperwork on exactly which bike I had bought, but Kevin and the whole crew, mentioned above, took care of it and I still got everything I wanted without spending one penny more. Thank you to an AWESOME Group of professionals. Sam in parts is Awesome as well and hooked me up with a great Shoei helmet. "
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By: Mike Weatherford,TX
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"Just wanted to let you know I was impressed with your service manager, Raul and the repair staff who worked on my four wheeler recently. I Will be back next time I need some repair. Thanks, Larry Donop"
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By: Larry Brady,TX
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"JR worked hard to find me the motorcycle I bought, and worked hard to get me the bike and what I could afford, thanks, JR TERRY ESTEP"
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By: terry Menard,TX
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"Mathew from the Lubbock store was great.
Everyting was done over the phone except for the signings.
The whole experince was great.
I want to thank everyone there for making me feel like I was their only customer.
Thank you guys for everthing.
I will return when I am ready for a new bike or for accessories for the one I just bought.
Telling anyone/everyone I come across that wants a bike to visit your website.
Again, thanks."
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By: Cosme Midland,TX
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"David Aylor is just about the best salesman EVER!! We have bought a Jet Ski and a Mule from his!! Great Guy!! He makes sure that every thing is ready when you get there to pick it up, and when it is time for a service he alsways makes sure you takin care of!!"
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By: Taylor & Justin Sonora,TX
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"Perfect experience Brent did a great job getting me what I wanted and treating me like I was the only cumstomer in the store thanks again."
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By: Joe Post,TX
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"I have and will continue to recomend family power sports. The key word is in the name "FAMILY". Thats how you will be treated!"
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By: Marcus Amarillo,TX
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"The entire buying experience was far superior to other dealerships. (I have owned more than 20 motorcycles in 42 years of riding) Special thanks to Mike King, the guys in service (trade-in), and the guys in parts who ordered a windshield for me. Thanks for making the experience a painless one. Oh, and I am really enjoying the Kawasaki Z1000. Sincerely, Bob Howell"
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By: Bob Lubbock,TX
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"Thanks to Andrew & Dale for going out the way to do me right and make sure that I am a return customer!
I'll be back!!!"
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By: David Jackson Anna,TX
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"I found my 2003 shadow spirit 750 on the used bikes list ,my sales contac [mathew] did an exelent job in helping me purchese this bike, "
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By: billy snyder,TX
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"I will always bring my motorcycles to you."
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By: Carl Mineral Wells,TX
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"I bought my first ATV in July 06' with Casey as the salesman. Casey was very professional, and awnsered all my questions. Due to team support i have bought three more offroad bikes from Family Powersports of Lubbock. What a great team. Casey in finance, Brent in Sales, Chad in Service and Mike in Parts are the best when it comes to new riders having questions. The Warranty, and PPM plans are a very valuable part of the sale, which no one around the area is willing to offer. Overall my experiences have been awesome. Way to go guys!!!!!!!1"
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By: Charles Lubbock,TX
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"Our shopping experience was very positive. I recommend your business to everyone."
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By: Jean Lubbock,TX
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"My name's John and I've just gotten back from a 9,000 mile trip which brought me from Ottawa, Ontario, southwest across the United States into Mexico and back. On my way out of Mexico, it was noted that my rear tire was going south. A quick peek at the map pointed to Lubbock as a likely stop. One phone call to your store and I was able to find out that yes, you had a tire I could use. We rolled into the dealership around lunchtime, at what must be a typically busy day for you. When I asked about the tire I'd called in for, I was handed over to Joe Bradley. To make a long story short, Joe treated me with the respect that you would show a long time customer and saw to it that the guys in service hooked me up with the tire change. I'm sorry I don't remember the fellows name at the service desk, but he was a pro as well. The tire was installed and balanced properly and I had it back on the bike in short order. A very well deserved thank you to Joe Bradley and the other professionals (no exaggeration there!) at your Lubbock shop.
Best regards,
John
Ottawa, Ontario
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By: John Ottawa,ON
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"About two weeks ago, I bought a motor scooter at your Lubbock store. The attention and service I received from Josh G. was absolutely first rate in all respects. He was very knowledgable about the products, answered all my questions, was very professional, and very prompt. I bought an ATV a few years ago from what was then a seperate Honda dealer, and that service was so good that i can't say I am surprised at the very high quality service I received this time. You can be sure that if I am in the market for anything y'all carry, you will be my first and most likely only stop."
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By: Dick Ransom Canyon,TX
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"I live in Midland and make the trip to Odessa just to do business with family power-sports. i am there so much that i go on Saturdays just to hangout with the guys that have become good friends. it started off buying parts for my banshee and now i have bought my first bike a 2005 R6 Raven Edition, and i cant be happier. they even delivered the bike to my house in Midland. It is hard to find a place that cares that much about customer service, and do to that i don't do business anywhere else.
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By: Kenneth Midland,TX
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"JUST A THANK YOU FOR MAKING, BUYING MY BIKE AS WORRY FREE AS POSSIBLE ALL THE STAFF IN SAN ANGELO BRANCH ARE GOOD PEOPLE AND KNOW HOW TO TREAT A CUSTOMER... THANKS TO ALL
RUSSELL TIPTON "
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By: RUSSELL MENARD,TX
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"everything your team did, worked for me. thanks!!!"
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By: terry menard,TX
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"I planned ahead for my purchase of a brand new Vulcan bike. I knew exactly what I wanted, and I secured my own financing. I shopped around by contacting several dealerships in Texas to get the best deal. Other dealerships were willing to match the Family Powersports deal, but no one would beat it. So rather than make a long trip out of town, I purchased from the store in San Angelo where I live. Upon reviewing my financing, the finance officer (Julie) suggested that I apply with one other organization to try for a better rate. I did, and I was approved at a much better interest rate. JR, the salesman, helped me negotiate a great deal on the bike too. Julie and JR took great care of the process and helped me get a very satisfying deal. Thanks a ton!"
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By: David San Angelo,TX
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"I could not have been more pleased with the entire staff at the San Angelo store. They went above and beyond to make my purchase a very enjoyable experience. I would recommend them to any one that is interested in motorcycles/ATV's/boats. They will help you in any way possible to make your experience an enjoyable one."
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By: Kevin San Angelo,TX
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"Ericka (Family PowerSports of Lubbock) was extremely helpful. She was able to get me done when no one else could. She went the extra mile to help me understand my credit and even made suggestions on how I could improve it. Thanks! You have made a customer for life!"
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By: Anonymous Lubbock,TX
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"I went everywhere else and they didn't try. They said they couldn't do it cause I would be upside and no one would want to finance the bike I wanted. I tried Family Powersports and they did everything they could to get me the bike I wanted. Very hard working crew. Excellent job!! Very satisfied!! Thanks to the Odessa and San Angelo Stores!!!!!!!! "
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By: Anonymous odessa,TX
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"Mike K. made my transition from dirt to street a dream come true! I am a few months into my new bike and could not be happier. Mike worked and great deal for me, and the parts and service department located all of the bells and whistles a girl could ever dream of. The crew at Honda of Lubbock can't be beat!
~Dede R."
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By: Anonymous Lubbock,TX
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"i just wanted to tell every one there thanks for all your help and support and look forward to an even better year in 2006 thanks again"
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By: cody odessa,TX
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"the people are amazing sales team were verry helpful.and the sirvice department was verry dependable,i will purches anouther bike from them.AAA+++"
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By: john odessa,TX
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"All that I have to say is that the Family Powersports sales department was amazing. They helped me out with anything that I needed to know and led me to purchasing a polaris Predator. However I dont remember his name, I have to complement one of the salesmen, he was a tall, younger man. I really appreciate his very professional workmanship. He is a great person and an enjoyment to work with. Thank you very much sir, and I really look forward to doing business with you again."
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By: Anonymous Odessa,TX
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"Morris,
Thank you very much for taking care of the problem of Rustin's motorcycle. Your call on Wednesday night really made our Thanksgiving !! We are very thankful for people like you. Rustin and I just cannot say enough for what you have done for us. You have a great team at Honda of Lubbock and we will always be very thankful and appreciate all you have done for us. Again words cannot say enough. Thank you very much!!
Rustin Lindesy
Karen Lindsey
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By: Karen Lubbock,TX
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"These guys and gals are good! I had been looking for a particular bike for a while. They found what I was looking for, did an excellent deal, and I'm HAPPY. Talking with the parts section, there will be most anything I could possibly want, at the right price. Can't go wrong with these people. They treat you right!"
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By: Christopher Clovis,NM
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"I was looking around the Honda of Lubbock website when I found a place for comments.
I would like to say thanks to Joe who is the service manager, for his excellent service and I would also like to thank Daniel who sold me my bike.
I have been treated GREAT at Honda of Lubbock!!!
Thanks for everything,
Michael J. Carrales
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By: Michael Lubbock,TX
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"Experience was very professional and fun at the same time.. Never thought you could have the 2 words in the same sencence.. As you can see i gave these guys a 5 star... they know what they are talking about from when you come into the door, until you leave with the things that you asked for. with me they answer every question i had... This dealership knows there stuff.. and i give them 5 stars....."
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By: Anonymous Hobbs,NM
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"The building needs work, but the people make up for what the building is lacking."
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By: Anonymous Odessa,TX
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"Freakin Awesome crew! These guys went the extra mile to earn the business. I had several questions about the bike i purchased along with accessories and parts. These guys took the extra step to make sure i was completely satisfied.
I will certainly be back when i get ready for another toy"
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By: James Lubbock,TX
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